Who checks your security and compliance?
Independent security, access control and POPIA advice for estates, apartment buildings and managing agents in Cape Town.
We inspect all four areas of your security
You pay for guards, cameras and access control every month. Under POPIA, your estate answers for how visitor information is handled. Yet nobody on your side checks that any of it works.
We inspect your site in person and remotely, score what we find, and advise your trustees. You stay in control and you decide.
- PeopleNeeds action58
- Systems and physical security74
- Procedures70
- POPIA and contractsNeeds action50
The scorecard is one part. Every month on the retainer, your trustees receive:
- A written report on what we found, on site and remotely
- Recommendations in order of priority, with who should act
- A POPIA check of your access control and cameras
- A follow-up on last month's recommendations
- A briefing where we present the findings and answer questions
Want to know where you stand?
Book a free 20 minute consultation
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At most sites, each security provider checks its own work.
We inspect all four areas, for you.
| Area | Inspected | What we look at |
|---|---|---|
| People | Guards and supervisors. On post, trained, patrolling and following instructions. | |
| Systems and physical security | Cameras, alarms, fencing, lighting and access control equipment. Is it doing its job? | |
| Procedures | Access control, security and emergency procedures. Written, current and actually followed. | |
| POPIA and contracts | Visitor information and camera footage: signs, records, how long it is kept, and agreements with every provider. |
One ordinary Tuesday, at eight sites like yours
Nobody wrote these down, because nobody was checking. They are examples of what we look for, not real cases.
- Apartment blockA car is broken into in the parking area. That camera stopped recording ten days ago.
- Office parkThe visitor book lies open on the counter. Every name, phone number and plate is there to read.POPIA
- Apartment blockA man in overalls says he is a contractor. He is waved in. Nobody phones the resident.
- Managing agentA visitor demands to know why her ID was photographed. No answer exists in writing.POPIA
- EstateA guard sends camera footage of one resident to another on WhatsApp. No rule says he may not.POPIA
- Body corporateAt the AGM an owner asks who checks that the security works. Nobody at the table can answer.
- Short stay blockHoliday guests share the access code in a group chat. It has not been changed in two years.
- EstateThe guarding company is replaced. Years of visitor ID photos leave with it, on its own tablet.POPIA
Nobody paying for the service knew.Under POPIA, the estate answers for it. Not the provider.
What POPIA allows when it goes wrong
Sections 99, 107 and 109 of the Protection of Personal Information Act.
R10 million
The maximum fine the Information Regulator can impose. That is the ceiling, and big fines are still rare.
Real fines so far
R5 million to the Department of Justice in 2023. Others of R250,000 and R100,000.
Damages claims
The bigger risk. It needs no Regulator, only one unhappy visitor, and carelessness does not have to be proven.
10 years
The maximum prison term for the most serious offences, such as ignoring an enforcement notice.
The likely cost is a complaint, legal fees and a claim. All three are avoidable.
We inspect. We advise. You decide.
We are not your security company and not your manager. We tell you the truth about what we find, and advise you on what to do.
Physical inspections
On site during the day, announced or unannounced.
Remote inspections
Cameras, records and access logs reviewed off site, including after-hours checks by camera.
Report and advice
A monthly scorecard, recommendations and a trustee briefing.
Advisors who have worked in security, procedures and POPIA
We work with POPIA every day. Our control room operators handle camera footage and incident records around the clock, under the same rules you must meet.
We know what must be in writing. Signs, visitor records, how long footage is kept, and agreements with every provider.
We know what a working procedure looks like. We have written and tested them on real sites, so we can tell you where yours fall short.
We know guarding from the inside. Years of leading tactical and specialised units, from suburban streets to mining operations.
We read a risk fast. Combat military experience, where finding the weak point first is the whole job.
We speak your language. Years of reporting to boards and residents in plain words, not jargon.
We know where guards cut corners, where systems let you down, and where the paperwork will not stand up to a complaint. That is the eye you are paying for.
Your advisor's full profile is shared privately when you book a consultation.
Security does not fail once a year. It slips a little every week.
The monthly advisory retainer
An audit tells you where you stood on one day. The retainer tells you every month, and shows whether things are getting better or worse.
Recommended
From R3,500
per site, per month, by debit order
An independent advisor on your side all year, for a small part of what you already spend on security.
Start with a free consultation- No audit fee. Your full audit of all four areas is built into the retainer. You do not pay the once-off audit fee.
- On-site inspections every month. During the day, announced or unannounced.
- Remote inspections. Cameras, records and access logs reviewed between visits, including after-hours camera checks when it matters most.
- A monthly scorecard. All four areas scored out of 100 and tracked month to month.
- A written report. What we found and what to fix first, in plain words.
- A POPIA check. Your access control and camera practices, kept current as the rules change.
- A trustee briefing. We present the findings and answer questions.
- A follow-up. Next month we check whether each recommendation was done.
- Advice when you need it. Phone advice on an incident, a complaint or a contract renewal is included. If you want us on site for a specific incident, outside your monthly inspections, the call-out fee is R950. A call-out covers that one incident, with a short written incident note. It is not a full audit.
| What you get | Monthly retainer | Once-off audit |
|---|---|---|
| Audit fee | None, the audit is built in | R6,500 |
| Shows where you stand today | ||
| Shows whether it is improving | No | |
| After-hours camera checks through the year | No | |
| Checks that recommendations were carried out | No | |
| A written record for trustees every month | One report | |
| Keeps pace as the POPIA rules change | No | |
| Advice when an incident or complaint happens | No |
Only want a once-off audit?
One full inspection of all four areas, with a written report. This is for sites that do not take the retainer. Retainer clients do not pay it.
R6,500once off
Prices depend on the size of the site. The retainer is collected monthly by debit order. Ask to see a sample monthly report.